Refund Policy

The products listed on the website are digital goods and cannot be returned, so you are entitled to a refund. 

After purchasing from our website and are experiencing a technical issue with the item, we recommend contacting us and seeking assistance. We will help you to troubleshoot your problem.

Contact for assistance: support@iamdesigning.com – Our support will help you as soon as possible.

Circumstances to expect us to provide you with a refund:

There might be a few rare circumstances, where we couldn’t help you and so you will be granted a refund. Such cases are listed below: 

  • Item is “not as described” or the if item doesn’t work the way it should.
  • Items that have not been downloaded.
  • Item has a security vulnerability.
  • Item support is promised but not provided.

We do not oblige to give refunds in any of the circumstances listed as follows:

  • You don’t want it after you’ve downloaded it.
  • The item did not meet your expectations or you feel the item is of low quality.
  • You simply change your mind.
  • You bought an item by mistake.
  • You do not have sufficient expertise to use the item.
  • You claim that you are entitled to a refund but do not provide sufficient information as to why you are entitled to a refund.